Again this month, Schwartz Insurance Group selected one peer-nominated associate to receive a Core Value award. The winner is chosen because they "lived” one of our agency’s core values … typically an event or accomplishment above and beyond the call of duty in servicing our customers. This month, Melissa Stewart was selected – here’s Melissa’s story:
Opportunity comes in many forms. At Schwartz, we might simply mention all the areas we handle to our current clients or even to prospects we’ve just met. By opening that door, we’ve done the easy part.
The hard part is delivering on the promise and then bringing the decision to close. A financial services firm is a great example – our two leaders met over a year ago. The initial focus was benefits and several personal lines successes followed … the business insurance opportunity finally came. They came to understand what they really needed – corrected a few issues – and after working diligently for 4 months, Melissa finally proved the timeless reality of doing good … success will come!
Congratulations Melissa! Here’s a bit more about her, in her own words:
My main goal is to educate our clients on the best way to protect the business that they have spent their time building.
When I’m not at work, my family keeps me very busy. I have an 18 year old daughter that plays volleyball year round and a 12 year old son that plays most every sport that is offered. We travel quite a bit cheering them on.
A quick story about how I got into the insurance industry. While in high school, my house burned to the ground. I remember our insurance agent bringing my sister and me some clothes – she became the one person my mom could trust and lean on in all that chaos. Now, to say I ran out and got a job from there would be great … but honestly, I started as a receptionist at an insurance company because I didn’t want to work weekends. While there, I realized I could help others the way Martha helped our family.
In December, I celebrated my 17th anniversary with Schwartz Insurance Group. I love the relationships I have built. I love the fact that I often receive voice mail messages that simply say, “Hey Melissa, call me back” and that I usually know who to call. My clients are like family – I care about them and we have become that comfortable.
When I’m not at work, I love to be outside – walking, jogging, hiking or just in a chair reading. If I was not in the insurance industry, I would spend my time mentoring preteen girls, helping build their self esteem and confidence.
By the way, Go CARDS!