Every month, Schwartz Insurance Group selects a peer-nominated associate to receive a Core Value Award. The winner is chosen because they "lived" one of our agency's core values - typically an event or accomplishment above and beyond the call of duty in serving our customers. For the month of May, Tracey Crowder has "lived" our core value of "Consider it Done."
Here's her story:
There are many times when service needs are urgent. Key accounts are our lifeblood, so caring for them is critical. The quick turnarounds we provide indicate how much we value these relationships.
A request submitted close to 5:00 p.m. may not reach priority until the next day is underway – unless your support team is willing to work after business hours, completing the task FREAKY FAST so that you have it ready at 8:00 a.m. the next morning. But that is simply not normal in 2023 – except here at Schwartz.
Here at Schwartz, we enjoy super support, making a tough task easier and helping us shine with clients. And it is always easy with Tracey Crowder – just “Consider it Done!”
Here, in her own words, is a little more information about Tracey:
You've been with Schwartz Insurance Group for several years now. What's been the biggest challenge you've had to face as an Agency Admin Pro?
I think the biggest challenge has been prioritizing Personal Lines and handling the work I do for Medical Malpractice and CPAs.
What adjective best describes you?
"Hyper" - of course.
What's your favorite movie of all time?
What are your hobbies or personal interests?
Nascar racing and Louisville basketball.
If you could no longer work in the insurance field, what profession would you like to try?
I don't know what I would do - I plan on being involved in insurance until I can no longer work.
Congratulations on your Core Value Award, Tracey - and thank you for doing such a great job for Schwartz Insurance Group. You are appreciated!