Every month, Schwartz Insurance Group selects a peer-nominated associate to receive a Core Value Award. The winner is chosen because they "lived" one of our agency's core values - typically an event or accomplishment above and beyond the call of duty in serving our customers. This month, Jesse Abbott has "lived" our core value of "There's Only Opportunity."
Here's her story:
Daily life in the insurance world is busy - always plenty to do with a steady flow of "opportunities" waiting in line! Efficiency is more than important; it's critical to staying current and staying sane.
And ... it's the little things that matter because they add up to big-time savings. Suggesting our clients use tools like electronic signatures, EFT payments and mobile-friendly support improves our service.
By recognizing the opportunities and proactively suggesting improvements, Jesse Abbott took key steps to stay current and stay sane. She took the initiative (Bravo!) - and "There's Only Opportunity!"
Here, in her own words, is a little more information about Jesse:
During the many years you've been a valued Schwartz team member, what's the most important thing you've learned from a co-worker or client?
Small talk makes me uncomfortable, but in my work I have to be able to talk with anyone, anywhere. I once received a very valuable tip on small talk with strangers - strategies I use to this day. I still don't like small talk, but I hate awkward silences and this tip does the trick!
Let's pretend you never began working in the insurance field. What career would you have chosen?
I would have been a theatrical costume designer, putting my creative side to work.
What's your favorite movie of all time?
Earth Girls Are Easy, starring Jeff Goldblum and Geena Davis.
Who gets your vote for the greatest rock band of all time?
Queen!
Are you a Louisville native? If so, we have to ask: UK or U of L?
Definitely a Louisville native - so of course I'm for U of L.
What adjective best describes you?
Creative!
Congratulations on your Core Value Award, Jesse - and thank you for doing such a terrific job for Schwartz Insurance Group. You are appreciated!