Meet Core Value Award Winner - Monica Watts - May 2024

Meet Core Value Award Winner - Monica Watts - May 2024

May 03, 2024

Every month, Schwartz Insurance Group selects a peer-nominated associate to receive a Core Value Award. The winner is chosen because they "lived" one of our agency's core values - typically an event or accomplishment above and beyond the call of duty in serving our customers. For the month of May, Monica Watts has "lived" our core value of "Success Will Come."

Here's her story:

Serving clients can be a challenging task – and considering the current insurance market, that’s an understatement!

Leading a team through a hectic season is also no easy task. It takes much patience and empathy, and it also takes creativity and a willingness to try different processes. In this case, it took having faith in her teammates to finish their tasks using free blocks of time. By allowing the team to work without taking calls, we were able to improve efficiency and deliver more for our clients.

Monica Watts helps her team thrive even during the most challenging times. She keeps them calm and confident by embodying Success Will Come!

Here, in her own words, is a little more information about Monica: 

What are some of the things you find rewarding about working with the members of Team Schwartz?

The team comes together and helps each other when needed. Everyone is very supportive and open to change. 

What adjective best describes you? 

Outgoing and/or compassionate. 

If you could go back in time and give your eighteen-year-old self a bit of advice, what would it be?

Believe in yourself, follow your dreams - and never give up on them! 

What might we be surprised to learn about you? 

My husband and I were foster parents for three years - a most rewarding time.  

Are there any pets in the Watts household?

No, but if we had a pet, it would be a dog. Probably a chocolate lab! 

What’s your favorite movie of all time?

"Sweet Home Alabama." 

Rock and roll or country music?

Love them both - depends on the day! 

Congratulations on your Core Value Award, Monica - and thank you for doing such a great job for Schwartz Insurance Group. You are appreciated!