Every month, Schwartz Insurance Group selects a peer-nominated associate to receive a Core Value Award. The winner is chosen because they "lived" one of our agency's core values ... typically an event or accomplishment above and beyond the call of duty in serving our customers. This month, Jackie Cordle has "lived" our core value of "Consider it Done." Here is her story:
Buying a new car is a big deal. And getting your insurance in place is the only way you’re able to drive off the lot. So, securing your auto ID card – even late at night – is an absolute requirement.
When a client called after working hours, it would have been reasonable to say “call back tomorrow.” But, that’s not very solution-oriented and that’s not what we do here at Schwartz Insurance Group!
Jackie Cordle took the call. She took care of the ID card. She took care of our client. When you reach out to Schwartz, you can simply Consider It Done!
Here, in her own words, is a little more information about Jackie:Are you originally from Louisville?
No, I moved from Columbus, Ohio to Louisville in 2006. I love the area and the people.
How long have you worked for Schwartz Insurance Group?
Four years.
What’s the best thing about working here?
My wonderful co-workers and helping my clients!
When it comes to your clients you consistently demonstrate outstanding service. Tell us more about that.
I put myself in their shoes. If they have a claim, I understand they may be upset and need answers. If they want a quote I’m going to get them the best price, but also make sure they’ve got the right coverage. I just treat them the way I’d want to be treated.
What are your hobbies or personal interests?
My hobbies are sewing, machine embroidery and quilting. I also love making pillows, sachets, pins and other items and giving them to people in nursing homes. Plus, I love to go fishing!
What might others be surprised to learn about you?
I have been trapshooting since I was 12 years old!
Dogs or cats?
Dogs – I have a German Shorthair Pointer named Toby.
The book or the movie?
Comedy flicks are my favorite!
What makes you truly happy?
Being with my family! I have been married for 41 years. We have one son and two grandchildren. I also enjoy giving handmade gifts to relatives, friends and those who are less fortunate.
Congratulations on your Core Value Award, Jackie, and thank you for doing such a great job for Schwartz Insurance Group. You are appreciated!