Every month, Schwartz Insurance Group selects a peer-nominated associate to receive a Core Value Award. The winner is chosen because they "lived" one of our agency's core values - typically an event or accomplishment above and beyond the call of duty in serving our customers. This month, Markina Thompson has "lived" our core value of "Consider it Done."
Here's her story:
A team player by any definition is someone who is willing to help out their teammates at a moment's notice - especially when unexpected issues arise.
When a complication involving an invoicing procedure proved perplexing and difficult, this Business Advisor didn't hesitate to offer help to her commercial team. With her experience and expertise, she was able to solve the problem in record time!
Markina Thompson's positive, can-do attitude is a winning attribute for all concerned. Her teammates know that anytime they need her help, they can Consider it Done!
Here, in her own words, is a little more information about Markina:
You've been a Schwartz Insurance team member for nearly five years now. What do you find most challenging about being a Business Advisor? What do you find most rewarding?
Well, I've been working in the insurance arena for almost twenty years. Keeping track of ever-changing coverages and making sure my clients are informed of these changes, along with new coverage options, can be quite a task. But I am always up for a challenge! I find it rewarding when I can solve an issue in the agency to make things run more smoothly, or when I've helped a client with coverage and billing issues and they are happy with the end results.
What adjective best describes you?
Hard-working and motivated! (I could not pick just one adjective since these two things go hand-in-hand with regards to describing myself.)
Rock and roll or country music?
Really?! LOL - if I must pick one of these I will have to go with country music.
If you could go back in time and give your eighteen-year-old self a bit of advice, what would it be?
Stay focused on yourself, keep your head up, go for that track scholarship!
What's your favorite movie of all time?
"Splash" - with Tom Hanks and Daryl Hannah.
Are you a dog person or a cat person?
I love dogs!
What brings you true happiness?
My kids! I am the mother of three girls and one boy.
Congratulations on your Core Value Award, Markina - and thank you for doing such a great job for Schwartz Insurance Group. You are appreciated!